The Big Day

     Well, it was for some of the Albian Village ESS Dene West staff. Not us peons, but the managers were all a-flurry. Things did look very nice, even all of us front desk staff in our ironed matching blue blouses. There were even fresh flowers at the front desk. Chef prepared a very nice luncheon, which was delicious, so I heard. We never really saw the head honchos....they passed by the front desk area, and one of the men did walk around a bit, but the rest toured the place minus our area. Oh well. After all that preparation too. At least the whole place got a good sprucing up.
     We had another ton of people checking in that had no confirmation of reservation. The reservation system is complicated, outdated and not user friendly. Hopefully they'll come up with something better soon. There were also quite a few people expecting management rooms, and we had none available. Some of them were really good about it, but others were quite irate and wanting to demand something be done about it. That type of person really gets my blood boiling. It's like they think they are better than everyone else and it's going to KILL them to share a bathroom for one night. We told them that they should come back to check today, and if rooms were available we'd transfer them in. One of the gentleman came by tonight and I found his confirmation, and transferred him over to a management room. He was very kind and appreciative. Actually he saw me at the Tim Horton's getting a tea and an oatmeal raisin cookie, and paid for my order. Then there was the woman that came down to the desk at least three times to ASSERTIVELY stress that this situation was UNACCEPTABLE and she demanded that she be able to voice her complaints with the RIGHT PEOPLE. Made me a little embarrassed to be the same gender. Oh well, all in a day's work. Then there are the guys that were used to be housed in the trailers and are now "in the village" as the lingo goes, and they are so happy. Then there are the ones that showed up a day early, no confirmation, no record of them, and we put them up "in the village" only to find out they were supposed to be in the trailers. So the co-workers that showed up today were put in the trailers, and were jealous and upset because their buddies got to be in the good rooms. *insert eyeroll here* Some of the men that have been in the older camps are really impressed with this place. They walk in and say it looks like a shopping mall, haha. All in a day's work.
     When I said the heat had been turned on earlier, I was wrong. I guess I was just having hot flashes. The heat has NOW been turned on though. Right in time for the official start of autumn in a few days. It's eerie how quickly the days are growing shorter!